Frequently asked questions

FREQUENTLY ASKED QUESTIONS
Is there a waiting list?
No, at present there is no waiting list in operation. New referrals will be contacted within 48 hours of receipt of referral and assessments will take place within one week where possible.

How long will it take to receive the assessment report?
Reports are completed within 2 weeks

Where does the assessment and treatment take place?
Assessments usually take place at the client’s home however it may be more appropriate in some cases to meet in the workplace or other public place. This will be decided at the point of referral and subsequent initial telephone contact.

Do you provide Occupational Therapy in my area?
OT is FAB currently provide Occupational Therapy in West and North Norfolk, Peterborough, Lincolnshire, Suffolk and North Cambridgeshire

How long will I need Occupational Therapy input for?
This depends on the individual and goals of treatment. Some people may require an assessment for equipment only and one follow up session whereas others may require intensive input for many months. An estimate for timescales of input will be provided following the initial assessment.

What if I need other specialist services such as Physiotherapy or Speech and Language Therapy?
We have a network of Neuro Specialists in the local area whom I can refer on to or work jointly with. 

Can I be seen in evenings or at weekends?
Yes, however timescales for the initial appointment may be extended due to availability.

Who can refer?
Referrals are accepted directly from clients and their families, GP’s, Case Managers, Solicitors, Insurers and Employers.

How can I refer to you?
Please use the contact form initially, we will then call to discuss the case briefly and confirm availability. Referral details will be taken at this point or a referral form can be completed where appropriate.  For self referral please book a consultation using this link.

What if I need equipment – can I buy this from you?
If equipment needs are identified then details of this, the cost and source will be provided. Equipment can be ordered on a clients behalf, this involves a handling fee and we will then invoice for this.

How much does your service cost and how do I pay?
Please contact me for costs as fees are based on the service required. Many thanks.

If your query is not covered by the frequently asked questions, please contact me using the form here